Privacy Policy


Purpose of this privacy notice ElecLink Limited (ElecLink), in its capacity as an interconnector project developer and operator, potentially uses, stores and transfers personal data obtained from you. The scope of the data we obtain from you is limited and is generally data we obtain directly from you, but it is important that you read this privacy notice together with any other privacy notice we may provide on specific occasions. This privacy notice supplements the other notices.

We are updating this privacy notice to meet standards of the new European data protection law, known as the General Data Protection Regulation (GDPR) (coming into effect on 25 May 2018). We want you to be fully aware of what data we collect and how and why we collect it, understand that we do not misuse it for unrelated purposes, and give you some additional information about our keeping your data safe. We wish to maintain an open and transparent approach in relation to the protection of personal information. If you have any questions about this privacy notice or our collection and processing of your data, please do not hesitate to contact

The data we collect about you and how we collect it Personal data, or personal information, means any information about an individual from which that person can be identified.

The types of personal data we collect, use, store and transfer, is limited to the data which you provide us through direct interactions. This can be through your use of our website (including any data you may provide when you subscribe for updates on our Open Season process or when you contact ElecLink in its capacity as a project developer to receive answers to any of your questions), or through the course of our day-to-day dealings with you related to the ElecLink interconnector project (including any data you may provide as part of a service provider / customer relationship whether under non-binding discussions or commercial contracts). This data can include:

ElecLink does not collect or use promotional, marketing or statistical data (e.g. information about how you use our website, or statistical or automated data for marketing or advertising from us or third parties, etc.).

ElecLink does not collect or use any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data) unless you directly provide us with that personal data for a legitimate purpose connected with our dealings with you and we issue you with a specific privacy notice.

We may also receive identity and contact and financial and transaction data about you (or employees or personnel of your company in contact with, or providing services to, ElecLink) from various third parties and public sources such as search information providers or public records (e.g. Companies House).

ElecLink does not use your personal data for promotional or advertising purposes or share it with third parties for promotional or advertising purposes.

We have put in place appropriate organisational and technical measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

We may share your personal data with those who have a genuine business need to know it (including our affiliated entities and group companies, employees and personnel, representatives, technical consultants and/or professional advisers, HM Revenue & Customs, regulatory or similar governance and/or administrative bodies). We seek to ensure that any information sharing and processing is always proportionate and access is limited to those whom have a business need to know, and that those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for purposes compatible with which it was collected and in accordance with our instructions.

From time to time ElecLink may engage with third parties based outside the European Economic Area (EEA), so their potential processing of your data may involve a transfer of data outside the EEA. If we use those service providers, we will require them to respect a similar degree of protection personal data is afforded in EEA countries.

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your legal rights Under certain circumstances, you have rights under data protection laws in relation to your personal data (e.g. right to request access to the data we hold about you or a right to object to processing of your data where there is no good reason for us continuing to process it). More information can be found at You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues ( We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance at

We try to respond to all legitimate requests within one month. If your request is particularly complex or you have made a number of requests, we will notify you and keep you updated on when to anticipate a response.

Thank you for your interest in our project.

Groupe Eurotunnel

Getlink is committed to ensuring that the personal information you give us is kept private and protected. Our privacy policies explain how we do this.

We hope the following information will answer any queries you may have, however should you require any additional information, please contact the Getlink Data Protection Officer using the contact details at the end of this Notice.

What does this notice cover?
The diverse and bi-national nature of companies within Getlink means that each company issues Privacy Notices for their staff and their customers as appropriate. You can read these Notices by checking the company website below. Each Privacy Notice describes how the company uses personal data.

What personal data do Getlink companies collect?We collect and process personal data when you interact with us. The type of personal data collected depends on your relationship with each group company and is specified on each Privacy Notice.

What personal data do Getlink companies receive from third parties?Getlink companies work with trusted partners to ensure we provide high quality services and comply with the law and best practice. The range of services provided is diverse and set out within each group company’s website.

How do Getlink companies use personal data and what is the legal basis for its use?Each Privacy Notice describes how the company uses personal data and the legal basis for its use. The legal basis for use depends on your relationship with the Getlink companies but includes:

How long will we keep your personal data?That depends on your relationship with us and the type of information we keep. Timescales vary if, for example you are a customer of Eurotunnel or a staff member with Europorte. The time for which data is kept is set out in each group company Privacy Notice.

How will the companies of Getlink share
your personal data?

We share personal data with other members of the Getlink companies to administer and manage group functions, with trusted third parties, such as our professional advisers and auditors, with government authorities and/or law enforcement officials and with other third parties providing services for the purposes set out in each group company Privacy Notice.

What are your choices and rights? The accuracy of the information that we hold about you is important to us. If any of the information that we hold is inaccurate or out of date, please let us know using the contact details set out at the end of this Privacy Notice. You have the right:

Where we have asked for your consent, you may withdraw consent at any time but this will not affect any processing which has already taken place at that time.

These rights may be limited in some situations – for example, where we can demonstrate that we have a legal requirement to process your data.

If you wish to exercise these rights, please contact us using the details below.

If you have unresolved concerns you have the right to complain to an EU data protection authority where you live, work or where you believe a breach may have occurred.

How do we protect your personal Information? We take security seriously. We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.

What about links to other websites? Some Getlink companies’ websites contain links to third party websites. Those third parties are required to comply with data protection principles and legal obligations. While we do our best to ensure that any linked websites associated with us operate to the highest standards we do not control the way they may process your personal data. We recommend that you read the Privacy Notice when you enter a new site and do not proceed unless you are sure your personal data will be treated properly.

What about cookies? Getlink companies’ websites contain cookies. Our Cookie Policies explain how cookies work and how you can manage them.

Updates to Getlink Companies’ Privacy Notices We keep our Privacy Notices under regular review, and may update them periodically. When necessary we may also actively advise you of specific data handling activities or significant changes to our Privacy Notices as required by applicable law.

Contact us We hope that we can satisfy queries you may have about the way we process your data. If you have any concerns about how we process your data, feel free to discuss these with our Data Protection Officer, who can be contacted at:


By post in the UK: Getlink Data Protection Officer, UK Terminal, Ashford Road, Folkestone, Kent CT18 8XX

By post in France: Getlink Data Protection Officer, Siege Exploitation B.P. 69 62904 Coquelles. Cedex. France

Who is my data controller? You data controller will be Getlink S.E with which you have a relationship. Please check the appropriate Getlink company Privacy Notice for details.